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Best B1ST A Premium PHP Ticketing System 20 Off

Watch our comprehensive demo minutes amp videos at our Videos Chanel Have a deep look at BST documentation from Here Live demo at  Multiple Locale Language Files BST comes  with builtin languages English French Arabic German Spanish amp Indian  You can edit or add your locale per your needs Even more you can set a  language eg English for backend while set another one eg Arabic for  frontend You can download your language text file and update it as you like for the most proper translation in your locale English Language File French Language File German Language File Spanish Language File Arabic Language File Hindi Language File ge file and update it with the corresponding translation in your language My Custom Language File send me an email to with your language file attached to it and I will add it to the nearest coming update with your name as an author Simple  Installation Wizard Bst  provides smart and simple Installation wizard allows one click installation  for common users UserFriendly Interface BST comes  in a Friendly User Interface as users easily can navigate learn and teach  final users without any expertness needed  Seamless Integration Frontend of  BST  can be integrated seamless any HTML   PHP or ASP  websites in addition to major  CMS platforms such as WordPress Joomla Drupal and Prestshop All you need to  do is to integrate frontend URL as iframe Strict Spam Detection and  Prevention BST prevents spam by using layers of  authentication  The first prevention layer by enabling reCAPTCHA to stop bot  messages  The second layer by integrating Akismet the bestautomated spam  killer that actually gets better as it learns Malware amp Virus Protection BST makes use of OPSWAT Metascan  API to scan any files attached to customers messages thus ensuring it is  clean and not infected by any virus or malware that may damage your server  security It also allows auto multi scanning facilities using more than  engines Mobile Verification The most  selling feature in BST Support system is that  it allows you to make sure the users enter a  valid mobile numbers where you call back anytime user will receive a missed  call from Cognalyscom he should enter the last five digits of calling number  to validate its mobile number If he provided wrong last five digits of calling  number he will be prevented from registrations Chat Module BST allows you as admin to chat with your online customers and to post any chat session as new ticket that may take further attention and investigation On the other hand customers can target a chat department Admin and chat with it Status of availability of departments admins is based on if they are loging to the system or not That is a great advantage that help customers to know if someone can be in help at the moment or not Advanced Rating System BST allows  advanced rating system where users can vote for each answer they receive as a  reply from Admins This helps a lot with the aid of AdminStatus where admin  can check his average rating he received with regard to overall rating received  from all other Admins  Also an Admin  can check how many bad rates he received  Elastic Ticket Priority BST gives  you the ability to add ticket priority as desired For example you may name it  Urgent High Normal amp Low You may set it only to less  priorities or increase it to whatever you  like Advanced Response time system BST allows  you to measure your average response times for all tickets replied by an admin  This helps a lot with the aid of AdminStatus where admin can check his response  time  with regard to a threshold defined  by SuperAdmin  Responsive Design BST will  show properly on most devices Thanks to responsive template used based on  column grid Multiple Company Profiles BST allows you  to create multiple companiesrsquo profiles in a single install and maintain them  from one place  Multiple Divisions and Departments BST allows  a customer to send his inquiry to the proper product department whether it is  the sales support billing affiliation participation or whatever department  you define in the admin panel Multiple Products BST allows a customer to send  his inquiry to the proper product departmentrsquo support team thus if you have  multiple products each message will be sent to the proper department Multiple Admin Roles facilities BST allows you to set up multiple  admin roles on same domain and same installation You can authorize who can view  reply close delete messages or else as authorized  For example you can authorize who can close  or delete messages while allowing someone else to only close them or you may  not authorize him to close or delete messages but just to reply to them Universal Email Integration No matter  what your email provider is BST will allow you to receive your emails  directly to your message board BST can be integrated to receive any Gmail  Yahoo AOL Plesk and cPanel accounts As a  doublespam protection AKisMet API will scan these messages in addition to  the detection methods used by your email provider Finally if these messages  have any attachments OPSWAT Metascan API will scan them for any virus or  malware Canned Message System BST allows  you to reply directly from message using canned messages stored previously as  FAQ thus you do not have to write anything just choose an answer and insert  it directly with oneclick  Twitter Direct Message and Notification System BST integrates  with Twitter API to receive and send direct message notifications thus you  can make use of social network and keep in touch with your clients to get to  know new issues  Integrated FAQ System BST adds as  many frequently asked questions on a productbasis These FAQs cab be used  later for fast reply using the ingrated cannedmessages system  Integrated Knowledgebase System BST adds as  many technical topics on a productbasis Each group of topics is associated  with one category thus you can show help on topic basis rather than product  basis For example all configuration topics for all products appear under the  same category  Fully Customizable and  Configurable BST is fully customized comes with  builtin styles for your frontend amp backend in addition to the capability  to create any new styles of yours with no limit Even you can set a style  color for your fronend while set different style for the backend On the other  hand all premium modules can be switched on and off per your needs Auto Database Backup and Restore Rest assure that you can restore  your data back in case you faced any suddenly data loss BST allows you to  generate backup of your messages database on a periodbasis as many as you  wish to These backups can be restored later easily with a push of a button Messages Statics and Monitoring BST gives you clear insight  about your messages breakdown according to a messages state and its priority  In addition a breakdown over products department and companies provided  Finally monitor your messages rating amp its response time thus you can measure  your customersrsquo satisfaction Messages Filter Search amp  Targeting From a  frontend perspective messages can be delivered to special divisions and  special products with a specific priority On the other  hand from a backend perspective messages can be filtered by divisions  products and priorities even more they can be searched by email and ticket  number Scanned Uploads and Attachmen BST allows your customers to attach files to  their messages But do not worry you are still safe thanks to OPSWAT Metascan  API These attachments will be scanned using online virus amp malware  engines Rest assured you are in safe hands Elegant  Message Board Bst Message board has an easy to use interface  which shows a message metadata enables admin to control message by replying  to it closing the issue or even deleting it Autoresponder Message BST can be configured to respond  automatically to each message received on your message board thus customers  make sure their messages are delivered to you  Globally Recognized Avatar BST Shows you and your customers grAvatar  next to each message and their replies that makes sense Thus you are a  globally recognized avatar WellDocumented BST documentation is  wellwritten in an easy but professional way to fulfil all inquiries that you  may think of In Addition to Based on Code Igniter  Framework Adhere to PSR Code is wellcommented  amp organized hours of  development amp   hours of testing We Start Where Others End Sure you tried many other PHP Support Systems  before but we are sure this is the one you have not experienced before This  is just a start  Our target is the  endless possibility of a PHP Support System that is recognized globally over  the world  

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